WebFive9 At A Glance. Good: Gamification feature to motivate agents, robust omnichannel capabilities, integration with most CRM software. Bad: Not always user friendly, initial learning curve. Bottom Line: Contact center solution that empowers agents to provide exceptional customer service from anywhere. WebFive9 Reviews. Overall Rating 4.21. Ratings Breakdown. 5 (195) 4 (163) 3 (53) 2 (16) 1 (8) Secondary Ratings. Ease-of-use. 4. Customer Support. 4.5. Value for money. 4. Functionality. 4. Most Helpful Reviews for Five9. ... Overall there is more reliable call center software out there besides Five9. I would prefer to use software that was more ...
Five9 Pricing, Alternatives & More 2024 - Capterra
WebFive9 At A Glance. Good: Gamification feature to motivate agents, robust omnichannel capabilities, integration with most CRM software. Bad: Not always user friendly, initial learning curve. Bottom Line: Contact center … WebMar 9, 2024 · What Is Five9 Dialer? Five9 Dialer is an auto dialer system for outbound and blended call centers offering Predictive, Progressive, Preview, and Power dialing modes … bim and supply chain
Best CCaaS in 2024 TechRadar
Web8x8. Cisco. Talkdesk. NICE. Amazon Web Services (AWS) RingCentral. Considering alternatives to Five9? See what Contact Center as a Service Five9 users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and ... WebVery good transition from self-hosted to Five9. We needed to move away from a self-hosted platform for a small/growing call-center (approx 200 agents) and the system has been … WebApr 10, 2024 · Pros. Five9 is a people-first company. From an HR perspective, it's great. The work is challenging and rewarding. The place has good hours, good benefits, and accessible managers. Cons. A thin veneer of order masks the disarray below. There is systemic operational procrastination and narrow-mindedness by lifers. cynthia\u0027s art asylum